ENJOY YOUR RIDE!

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About us

RIDE is a leading provider of new generation electric bicycle sharing services. We take care that our customers get to the desired place on time while enjoying the RIDE. Don’t stand, sit and drive!

How to use the RIDE app to rent an e-bike?

How to use the RIDE app to rent an e-bike

RIDE is a service that allows you to rent electric bicycles (e-bikes) using your smartphone. You can find, unlock and ride e-bikes anytime and anywhere in the city. You pay for e-bikes only when you use them, and you can park them in designated areas. Here’s how to use the RIDE app to rent an e-bike:

1. Open the RIDE app

Download the RIDE app from your phone’s App Store or Google Play Store. Once downloaded, read the introduction with a quick guide and register to ride. You will need to provide your personal information and payment method.

2. Find an e-bike on the map

Find the nearest e-bike on the map displayed in the app. Make sure the battery is sufficiently charged for the planned trip. In the app, you can see the battery level and estimated mileage of each e-bike. Go to the e-bike, you can book a ride for 5 minutes by pressing the clock symbol in the app. This will prevent other users from taking the e-bike before you.

3. Scan or enter the code

To start using the e-bike, stand next to it and scan the QR code or enter the e-bike number manually. You can also tap on the e-bike app on the map. Click the “Start Trip” button. The e-bike will start and the main display will turn on. You will also hear a beep.

4. Start driving ( depending on the model )

Fold the side support (leg). Press the “P” button on the right steering stick to release the “Parking” mode and enter the “Ready” mode. To start the movement, turn the right handle on the steering wheel. Use the pedals if necessary.

5. Button with three dots

During your ride, before or after, you can press the three-dot button in the app and choose to pause the e-bike, use the bell function to find it, see the e-bike’s location on a map to find it, or report about damages.

6. Where to ride?

Ride your e-bike on bike lanes like a regular bike and on the road if bike lanes are not available. Pedestrian sidewalks can only be used if there is heavy traffic on the part of the road. Use bike lanes as much as possible. Always respect pedestrians and other road users. Follow the traffic rules and signs. Do not ride on highways or tunnels that are prohibited for bicycles.

7. Slowing down

Ride your e-bike on bike lanes like a regular bike and on the road if bike lanes are not available. Pedestrian sidewalks can only be used if there is heavy traffic on the part of the road. Use bike lanes as much as possible. Always respect pedestrians and other road users. Follow the traffic rules and signs. Do not ride on highways or tunnels that are prohibited for bicycles.

8. Find where to park the e-bike

Find the green area on the app map. These are places where an e-bike can be parked legally and safely. Place the e-bike on the sidewalk, near a bike rack, or any flat area where the e-bike will not interfere with pedestrians and other road users. Do not park the e-bike on private property, in enclosed yards or areas, near entrances or in areas that block traffic.

9. Complete the trip

After placing the e-bike in the correct location, complete the ride in the app and submit a picture of the e-bike. The app will show you a summary of your trip – duration, distance and cost. You can also rate your ride and leave feedback. The e-bike display indicator will go off and you will hear a beep. Depending on the model, the beep may not follow. Now you can be sure that the trip is completed correctly.

Meet the RIDE

Pricing

To beginFree
Riding0,20 €/min
Pause0,10 €/min
ReservationFree
All day21,99 €

Subscription

Day24,99 € (300 + 300 min)
Weekly ticket9,99 € (100 + 100 min)
RIDE courier 1 day24,99 € (500 + 500 min)
RIDE courier 5 days89,99 € (1500 + 1500 min)

Countries and cities

Latvia

Riga
Jurmala
Marupe
Jaunmarupe
Balozi
Valdlauci
Katlakalns
Pinki
Babite

Lithuania

Vilnius

Contacts

Latvia
RIDE SIA
Reg. Nr.: 40203212928
Address: Selu street 10, Marupe
LV-2167, Latvia
Phone: +371 24882433

Lithuania
RIDE LT UAB
Reg. Nr.: 306703791
Address: Naugarduko g. 68-3,
Vilnius, Lietuva
Phone: +371 29263646


email: info@ridemobility.eu