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Do I need a drivers licence?

A bicycle driver’s license is required. If one of the driver categories has already been obtained, the bicycle may also be driven.
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What is the max speed?

Depends on how much you are ready to pedal, on electricity only max speed is 25 km/h.

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How to start a ride?

Lift up the support leg, push the button “”P””, on the left handlebar, until the green light “Ready” is switched on in the control panel. Turn the right handlebar towards You and the ride will start.

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What to do if an unsuccessful bank card transaction happens?

Please contact us support@ridemobility.eu

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Can I ride through red zones on the map?

Yes.

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Can I start a ride in a red zone on the map?

Yes.

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Can I finish a ride in a red zone on the map?

No, there will be a fee of 30EUR charged from Your account.

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I cannot start a ride, application requests to have at least 1 EUR in e-wallet.

Please top-up e-wallet with minimum amount of 5 EUR.